Tenant Board Member
The Vacancy
Contribute to the success of a high-performing organisation
We have an exciting opportunity for a tenant to join our Board and make a meaningful difference to the running of our business.
RHP is governed by a Board which is largely made up of independent people, all with specific skills and experience. Two of these members are tenants of RHP (usually one tenant and one homeowner) – whilst you’d bring a customer perspective to the Board, you would not be a customer representatives but an independent non-executive Director of the organisation.
If you’re a tenant of RHP then you may be who we’re looking for. We’re looking for someone with the ability to oversee a customer-focused business and can support and scrutinize the work of RHP’s management and various teams, in particular about our business strategy, finance, performance and risk and about the management and development of the services we deliver to our customers.
The Board is made up of up to 12 people, and the role requires a commitment of around 12 – 15 hours per month which includes preparing for and attending board and committee meetings.
Although experience of using the skills mentioned is necessary, support and training will be provided.
This position will attract an allowance of £5,858 per annum and reasonable expenses.
We are particularly encouraging applications from disabled and or Black, Asian and Minority Ethnic (BAME) tenants, as these groups are currently underrepresented in RHP.
For more information, please check out the recruitment pack at the bottom of this page, particularly it's last page on how to apply.
Please note that this role is only open to tenants of RHP homes (renters of garages or other properties are not eligible). Please also note that Board Members are not elligible for RHP Group's benefit package, referred to below as ‘Perks of the Job’.
Closing date for applications is 17th September.
The Company
Who we are
Hello. We’re RHP. Our purpose is to provide safe, secure, affordable homes – opening the door to life opportunities. We own and manage around 10,000 homes for social rent and shared ownership, and plan to build many more over the next five years.
We were formed in 2000, and over the years have gradually extended our reach. Today we’re proud to operate across the boroughs of Richmond, Hounslow, Kingston, Ealing, and Hillingdon.
For the past twenty years, we’ve been passionate about providing excellent service and our vision has remained the same: to be one of the best service providers in the UK and an excellent employer.
Our employees love working for us, and we’ve been recognised as an excellent employer through several prestigious awards, achieving Investors in People Platinum status and ranking in the top ten of the Great Place to Work list twice. In 2022 we gained gold accreditation as part of the Mind Workplace Wellbeing Index and were named as Family Friendly Employer of the Year at the Personnel Today Awards.
Connecting through difference
We embrace and understand the value diversity brings – it can only make us better and stronger. That’s why a key part of our culture is to create an environment where everyone can be themselves and is treated fairly and equally. It’s important to us that you feel valued, appreciated, and free to be who you are.
Perks of the Job
Our aim is to be an excellent employer and create a healthy work environment so you can be the best version of yourself. Our flexible Life Matters benefits package has been designed around the things our people value most to give you choice around what you need to live well at work, rest, and play – you’ll have access to all these benefits during your time with us.
Life Matters has six main elements:
Mind Matters Champions are RHP Group employees who’ve been trained to recognise the signs of mental health problems in the workplace, guide you towards professional help, and support you through difficult moments.
Our Engagement Champions Group (ECG) is the heartbeat of the organisation and the voice of our employees. They welcome your views about working at RHP so they can share information, take ideas forward and make changes across the business.
Togetherall is a confidential online portal that offers 24/7 mental health support. So if you’re struggling to cope, you don’t have to do it alone. Togetherall offers a safe, and anonymous community to connect from anywhere, at any time.
Your Simplyhealth membership offers you access to up to six structured counseling sessions with an experienced counselor if it’s more formal support you need.
Our buddy scheme is another support option. It matches employees up so they can keep in touch with one another and check-in for a chat. You might feel you’d benefit from having a regular chat with someone from another team - either to check you’re both doing OK or to get a different perspective on a specific work or home issue.
From your first day with us, we pay for Level 5 cover with Simplyhealth. This helps you to claim money back on the cost of everyday healthcare, like eye tests, trips to the dentist and physiotherapy. You can also choose to top up your membership the Level 6 (currently the highest level available).
The health of our employees is important, so we offer free flu jabs to all employees and Hepatitis B jabs to caretakers and first aiders.
We offer bike loans through the government scheme (Cyclescheme). You’ll get tax-free, National Insurance free and interest-free help with the cost of buying a bike and equipment.
Work should be something you do, not somewhere you go, so our flexible working approach is all about doing Your Work Your Way so you can be the best version of yourself, get the best out of life and achieve a great outcome for our customers. Flexible working isn’t just home working: it includes flexing your hours to suit you, breaking up your hours throughout the day, working remotely from another location, and buying and selling holidays.
Giving back to the community is important to our people. Most companies only allow one day a year for volunteering activities, but at RHP employees who work more than 18 hours a week can have up to two days.
Our social purpose is strong, and our employees value the opportunity to give back to the local community, so having a nominated charity is important. All our fundraising efforts are currently for The Vineyard Community Centre in Richmond.
We offer 29 days’ annual leave and paid leave for eight bank holidays from 1 April to 31 March. For part-time workers, your holiday and bank holiday entitlement is pro-rata. For the times when you have something special planned or need a little extra in your bank account, you can buy or sell your holiday.
Fancy an easy pay rise? Start a pension and there you have it! Pensions can be confusing, but the truth is, they’re just a tax-free pot of cash you and RHP pay into, as a way of saving for retirement. We have one pension scheme – a Defined Contribution (DC). If you meet the criteria you’ll automatically be enrolled in our DC pension scheme. You contribute 3% and we’re committed to matching and doubling that, from 6% up to a maximum of 11.3%.
We’re committed to reviewing salaries every year. And we’re a London Living Wage employer, which means we’re voluntarily taking a stand to make sure your payment covers the cost of important stuff – like rent and food bills.
We know there may be times where you need to make big purchases upfront and could do with some help. That’s why we have a choice of four interest-free loans that you pay back over a 12-month period: for help with paying for a digital device, season ticket, tenancy deposit, or fertility treatment.
Most of us have some form of personal finance outstanding, like credit cards, and often we may be paying high-interest rates. Salary Finance offers you a way to pay off your debts quicker, at a lower cost, and boost your savings.
We offer maternity, paternity, adoption, and shared parental leave to help you make time for the people that matter most.
We offer extra paid leave to support you with moving to a new house, caring for someone, getting married, becoming a grandparent, or dealing with bereavement.
We offer an interest-free fertility loan for any employee who is going through fertility treatment, as we know the financial impact it can have.
Showing appreciation for all things – big and small – goes a long way. It’s only polite after all. But it’s powerful too.
Working at RHP
Values We Live By
We Know Our Stuff
We build trust and confidence by being experts in what we do. Our knowledge and skills enable us to get the most important stuff right – providing an excellent service and keeping our customers, our homes and each other safe. We embrace change and recognise when we need to adapt, learn and develop new skills.
We Make It Happen
We show accountability, energy and passion for finding speedy resolutions and people will trust that we’ll do what we say we will. We’ll use collaboration and creativity to work together to find better ways of doing things. We don’t stand on the side-lines and get involved in a way that’s meaningful for us. We find joy in what we do and will have fun along the way.
We Care
We care about providing an amazing service to our customers and each other. We treat people as individuals and show empathy by putting ourselves in their shoes. We really listen, being present for both customers and colleagues – making them feel in safe hands. We care about what happens today and tomorrow for our people, communities, homes and the planet.
Testimonials
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